DigiTalks Recap: How People, Processes & Technology Are Redefining Luxury Fashion
DigiTalks Recap: How People, Processes & Technology Are Redefining Luxury Fashion
Talks
DigiTalks Special Series

DigiTalks Recap: How People, Processes & Technology Are Redefining Luxury Fashion

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Fashinnovation hosted an edition of its flagship online series – DigiTalks, on May 15th.

This conversation brought together dynamic women leaders from Michael Kors, David Yurman, Retail Women in Tech, moderated by Kimberly Morgan to discuss the future of luxury fashion at the intersection of people, processes, and technology.

More than just a panel, DigiTalks is becoming the go-to online destination for founders, executives, and innovators across the global fashion industry who want to stay ahead of the curve.

Why This DigiTalks Mattered

Technology is changing everything – but adoption, team culture, and cross-functional collaboration remain the keys to transformation. This session brought the human side of tech: how to build buy-in, align internal structures, and ensure innovation supports brand values and long-term growth.

Fashinnovation hosted an edition of its flagship online series - DigiTalks, on May 15th.

Speaker Highlights

Leila Jalai – SVP of Global Planning & Inventory, David Yurman

  • Emphasized the importance of cross-functional thinking: inventory decisions impact finance, merchandising, and CX.
  • AI should enhance human creativity, not replace it.
  • Culture of agility and upskilling is critical for transformation.
  • Advocated for more collaboration across brands to shape fashion’s AI future.

Ann Marie Ippoliti – VP E-Commerce & Marketing, Michael Kors

  • Success starts with explaining the ‘why’ behind tech initiatives.
  • Tech must reflect the brand’s authenticity and storytelling.
  • The most transformative tools are still ahead – and they will redefine luxury ecommerce.

Shannon Flanagan – Founder, Retail Women in Tech

  • Emotional intelligence and inclusive leadership drive tech adoption.
  • 30% of tech transformations fail due to lack of alignment and emotional buy-in.
  • Internal champions are essential for long-term ROI.
  • AI can power deeply personalized experiences if integrated with empathy.

What We Learned

  • Real transformation is cross-functional and culture-driven.
  • Tech adoption is a human-first process.
  • Fashion’s future will be shaped by agile teams and inclusive leadership.
  • AI, when aligned with brand purpose and team capability, will redefine value.

What’s Next for DigiTalks

Want to join the next one or learn more about how your brand can host a DigiTalks? Subscribe to get notified for future editions.

DigiTalks is where innovation meets action in the global fashion industry.

Interested in joining or partnering with us?

Contact: [email protected]
https://fashinnovation.nyc/contact-us/

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